Rental Agreement
User Responsibilities
- The driver of the vehicle will be referred to as the User.
- All transactions are conducted between the User and VNBrother.
- The User is solely responsible for damages (including third-party liabilities and accidents) caused during the rental period. VNBrother assumes no responsibility for the User’s actions.
- VNBrother is not liable for any personal dealings between the User and third parties.
- The User must safeguard personal belongings. VNBrother takes no responsibility for loss or damage to User belongings.
- VN BROTHERS shall not be liable for any injury, death or any other physical, financial, mental, loss (Vehicle Owner) caused while driving the vehicle.
- Complete check before driving VN BROTHERS vehicle. You have to inform us about the defect you find. At the time of return it will be checked by us and if any defect is found the cost will have to be borne by the hirer.
Eligibility Criteria
- The User must be at least 18 years old to rent a vehicle, with specific vehicles requiring a minimum age of 21 years.
- The User must possess a valid driving license issued by the Government of India.
Required Documents
- A scanned copy of the driving license must be uploaded during booking.
- At the time of possession, the User must present:
- Original driving license
- An alternate government-issued ID (e.g., Aadhaar card , PAN card)
- Local proof may be requested at pickup. Failure to provide valid documentation may result in booking cancellation.
NRI should provide the passport and local ID proof of their relatives who stay in the local area.
Security Deposit
- VNBrother charges a minimum deposit of INR 5,000 for standard vehicles and INR 10,000 for premium vehicles.
- Deposits may be forfeited in the event of accidents, damage, or non-payment of dues.
Local users are required to submit a two-wheeler as a security deposit. This deposit will serve as collateral for the duration of the agreement, ensuring that all terms and conditions are met. Please ensure that the vehicle is in good condition and properly registered to facilitate a smooth process.
Pickup and Return Policy
- Vehicles must be picked up and returned to designated VNBrother pickup points.
- Home delivery or pickup is available upon request, subject to additional charges and availability.
Free delivery of car is possible in delivery of the car within a 1 km radius.
Rental Period
- The rental duration starts when the vehicle is handed over to the User and ends when it is returned to VNBrother.
- Minimum booking duration: 16 hours.
- Charges apply for the entire rental period.
Fuel Policy
- The User is responsible for fuel expenses.
- The vehicle must be returned with the same fuel level as provided.
- A penalty of INR 100 plus fuel costs will be charged for any discrepancies.
Penalties and Fines
- Damage:
- Minimum charge: INR 5,000 for standard vehicles, INR 10,000 for premium vehicles.
- Opportunity loss charges may apply for downtime due to repairs.
- User should Pay the Repairing Amount of the damaged happen by User.
- Traffic Violations:
- The User is responsible for all traffic fines.
- Overspeeding Penalty: INR 1,000 for exceeding 60 km/h on Local & 110 km/h on Highway. Maximum speed for select vehicles may vary.
- Accessory Damage:
- Loss of items like chargers or GPS devices will be charged at market rates.
- Cleanliness:
- Cleaning charges up to INR 700 will be levied if the vehicle is returned dirty.
Prohibited Activities
- VNBrother vehicles must not be used:
- For carrying illegal items (e.g., firearms, drugs).
- In prohibited areas or for unlawful activities.
- Violation of these terms may result in:
- Immediate contract termination.
- A penalty of INR 1,00,000.
- VN BROTHERS is a private organization legally carrying on business / trade. Any act which harms the name or reputation of an organization/company is an offence. Legal action will be taken against him.
Extension Policy
- Rental extensions are allowed, subject to vehicle availability and advance payment.
- Delay beyond the agreed rental period will incur:
- INR 500 + double the hourly rate for the first 2 hours.
- INR 250 per hour + double the hourly rate for additional delays.
Miscellaneous
- Vehicles are to be used solely within the Republic of India.
- VNBrother reserves the right to block accounts or deny service based on past violations or misuse of the platform.
Taxes and Charges
- All rates include applicable GST.
- Toll fees and other travel-related costs must be borne by the User.
This agreement ensures clarity and protects both VNBrother and its users.